Workshop 2


The Three musketeers of ICT for development: Access, inclusion and empowerment

Referring to proposal no.: 23, 53, 55, 58, 60, 61, 91
Find here the list of submitted proposals

Organising team / focal point:

Jorge Fernandes, Department of Information Society of the Fundação para a Ciência e a Tecnologia, IP / Portuguese Ministry of Education and Science

Key participants:

  • Ellen Broad, International Federation of Library Associations and Institutions
  • José Martinez Usero, Funka Nu and Mandate 376 CEN Project Team leader.
  • Katrin Schuberth, Stiftung Digitale Chancen
  • Bart Simons, European Disability Forum

Moderator: Jorge Fernandes, Portuguese Ministry of Education and Science, Department of Information Society

Reporter: Dominik Golle, Social Media and Strategic Partnerships, Cito System GmbH / Black Swan Institute, Berlin

Remote participation moderator: Heidi Fritze

Description / key focus:

More than one-fifth of the world’s population may be vulnerable to a digital divide (G3ict, 2013). United Nations post-2015 agenda incorporated ICTs as a critical success factor for the inclusion of vulnerable people.The latest findings of the G3ict (G3ict, 2013) note that more than 80 percent of countries surveyed in 2013 report no or minimum levels of implementation of policies in this field. We are literally speaking about transforming information-based policies and the ICT ecosystem.

Public access to ICTs is a key enabling element for access to information and therefore for development. The bases to consolidate policies and ecosystems lies in the standards. At 19 February 2014, the European Standardization Organizations (CEN, CENELEC and ETSI) announced the publication of a new European Standard on accessibility requirements for Information and Communication Technologies (ICT) products and services. And last but not least, we need to improve the digital literacyof the citizens.



…find out more on the WIKI here


  1. There has to be a holistic approach to policies aiming to improve Accessibility, Social Inclusion and Empowerment. A common European approach can be usefulk for setting minimum standards.
  2. It’s paramount to not only train end users, but give didactical training to multipliers and to tie in efforts in the respective country’s formal education system
  3. It’s highly context dependent what the ‘right’ policy is – basic infrastructural requirements have to be addresses first, before tackling issues of digital literacy

Read the transcript here!